Frequently Asked Questions

Durham Junk Removal is a free online platform that connects homeowners, renters, landlords, and businesses in Durham Region with independent local junk removal professionals. When you submit a quote request, we pass your information to one or more local pros who will contact you with a price. We are not a junk removal company — we are a platform that simplifies the process of finding reliable local help.

No. Durham Junk Removal does not perform junk removal services. We are a lead generation platform. The actual junk removal work is performed by independent local contractors operating in Durham Region. Our role is to help connect you with those professionals quickly and easily.

It's simple:

1. Submit your free quote request online or call (905) 809-9326.
2. A local junk removal professional serving your area will contact you — typically within 30 minutes during business hours — with an upfront price.
3. If you're happy with the quote, book the job and the crew comes to you.

There's no obligation to book and no cost for requesting a quote.

Yes, completely free. Submitting a quote request through our website or calling our number costs you nothing. You only pay if you decide to hire the junk removal professional who contacts you.

During business hours (Mon–Fri 8am–9:30pm, Sat 10am–9:30pm, Sun 10am–8pm), you can typically expect a response within 30 minutes. Outside of business hours, a professional will follow up on the next business morning.

Junk removal pricing is based on the volume of items — roughly how much space they take up in a truck. As a general guide:

• Small loads (about one-quarter truck) start from around $100
• A half-truck load is approximately $250
• A full truck load is $450 and up

However, prices vary between contractors and depend on the type of items. You will receive a firm upfront price before any work begins.

Our platform connects customers throughout Durham Region, Ontario — including Oshawa, Whitby, Ajax, Pickering, Courtice, and Bowmanville, as well as surrounding communities in Clarington. If you're unsure whether a contractor covers your specific address, call (905) 809-9326 to check.

Junk removal professionals connected through our platform can typically remove:

• Furniture (sofas, mattresses, beds, tables, chairs, dressers)
• Appliances (fridges, stoves, washers, dryers, dishwashers, ACs)
• Electronics and e-waste
• Construction debris (drywall, lumber, tiles, flooring)
• Yard waste (branches, soil bags, fencing)
• Hot tubs and spas
• Garage and basement junk
• General household clutter

Always confirm with the contractor what they can and cannot take.

Due to safety and regulatory requirements, most junk removal contractors are unable to remove:

• Asbestos
• Chemical or hazardous waste
• Paint cans
• Propane tanks
• Biohazardous materials
• Car batteries

If you're unsure about a specific item, describe it when you request a quote and the contractor will advise you.

Same-day service is often available, especially when you contact us early in the day. Availability depends on the contractor's current schedule. Call (905) 809-9326 in the morning for the best chance of same-day pickup.

It's preferred but not always required. Many customers arrange curbside or side-yard pickup. Discuss the best arrangement with the contractor when scheduling.

Your experience matters to us. Because junk removal is performed by independent contractors, any concerns about the quality of work should first be raised directly with that contractor. You can also contact us at durhambusinessservices@gmail.com and we will do our best to help resolve the issue.